Notification Types and Triggers

Loyva sends notifications when meaningful events happen.

Document & signature events

  • Document sent: envelope dispatched to signers.

  • Document viewed: a signer opened the document.

  • Document signed: a single signer completed their part.

  • Document completed: all signers finished.

  • Document declined: a signer refused to sign.

  • Document expired: envelope hit its expiration date.

Proposal events

  • Proposal sent / viewed / accepted / declined.

Payment events

  • Invoice paid.

  • Payment failed.

  • Subscription cancelled.

  • Stripe Connect status changed.

Vault events

  • Document vaulted.

  • Authoritative Copy downloaded.

  • Vault PIN locked (after 5 failed attempts).

Team events

  • Member invited / joined / deactivated.

  • Role changed.

Admin broadcast

Critical document events (completion, decline, vault download) are broadcast to all org Admins, not just the document owner so leadership always knows.