Tracking Views, Acceptance, and Decline
Every sent proposal logs activity so you know exactly where it stands. You can see views, acceptances, and declines from the proposal itself and from the Proposals dashboard.
Status badges
Draft: not yet sent.
Sent: delivered, waiting on the client.
Viewed: the client has opened the link at least once.
Accepted: the client clicked Accept. RMR and totals roll into reports.
Declined: the client clicked Decline (with an optional comment).
Recalled: you pulled the proposal back before action was taken.
Per-proposal activity
Open any proposal to see its activity timeline: when it was sent, every view (with timestamp), the accept/decline event, and any comments from the client.
Notifications
You get an in-app notification when the client first views the proposal.
You're notified immediately on accept or decline.
Admins can also receive these as email notifications based on their preferences.
Filtering and search
On the Proposals list, filter by status to focus on what matters: Sent (awaiting reply), Viewed (warm leads), Accepted (ready to convert), Declined (for follow-up).
Note: Views are tracked anonymously per link open. Multiple views from the same client are normal and useful, they show interest.