Connecting Outlook

Connect a Microsoft 365 or Outlook.com account to read, send, and thread email inside Loyva.

Connect your account

  1. Open Settings β†’ My Preferences β†’ Integrations or Settings β†’ Integrations.

  2. Click Connect Outlook.

  3. Sign in with your Microsoft account and approve mail permissions.

  4. You'll land back in Loyva with the card marked Connected.

Token refresh

  • Outlook access tokens are short-lived. Loyva refreshes proactively:

  • In the UI: when the token has less than 30 minutes of life.

  • In edge functions (sending mail): when it has less than 5 minutes of life.

  • You should never see a token-expired error during normal use. If you do, click Reconnect.

Sending email

Compose and Reply send through your Outlook mailbox using Microsoft Graph (/me/sendMail). Messages appear in your Sent Items just like normal.

Differences from Gmail

Outlook uses folders (inbox, sentitems) instead of Gmail's labels.

Pagination, filtering, and search use OData ($filter, $top) under the hood - invisible to you, but useful to know when troubleshooting.