Reading and Replying in the Email Inbox

The inbox lives at the top of every workspace. It surfaces threads from your connected Gmail or Outlook account and ties them to the right client automatically.

Open the inbox

  1. Click Inbox in the left sidebar.

  2. Threads load most-recent first.

  3. Unread threads are bold; the count badge in the sidebar matches.

Read a thread

  1. Click any thread to open the full conversation in the right pane.

  2. Messages are grouped chronologically with collapsible quoted replies.

  3. Attachments appear as chips you can click to download.

Reply

  1. Scroll to the bottom of the thread and click Reply (or Reply All).

  2. Type your message. Attachments can be dragged in.

  3. Click Send. The message goes out through your connected Gmail/Outlook account.

Note: Replies send from your address, not a Loyva relay. The recipient sees the same From they've always seen from you.

Client linking

If the thread's sender or recipient matches a Loyva client, you'll see a Linked to chip at the top. Click it to jump straight to the client workspace.