Who can do this: only users with the Organization Admin role see the Organization Settings tab. Sales users and custodians won’t have access to these fields.

Open Organization Settings

1. Sign in to Loyva.

2. In the left sidebar, click Settings.

3. Click the Organization Settings tab at the top of the page (it’s the first tab for admins).

Updating your organization name

The organization name shows up in the sidebar, on outgoing client emails, and on the public proposal view. It should match how clients know your company.

1. In the Organization Information card, edit the Organization Name field.

2. Click Save Changes at the bottom of the card.

3. A toast confirms the save. The sidebar updates immediately.

Uploading or replacing your logo

The logo appears on signed-document cover pages, branded client emails, and at the top of hosted proposals. A clean, square or horizontal logo on a transparent or white background works best.

Supported formats

File types: PNG or JPEG.
Maximum size: 5 MB.
Recommended dimensions: at least 400 × 400 px. Larger is fine, Loyva resizes it for each surface.
Background: transparent PNG is preferred so the logo sits cleanly on light and dark surfaces.

To upload

1. In the Organization Information card, find the Company Logo section.

2. Click Upload Logo (or Change Logo if you already have one).

3. Pick the image file from your computer. A preview appears next to the button.

4. Click Save Changes. The old logo is removed and the new one is uploaded to secure storage.

A live preview of how the logo will appear on outgoing emails is shown beneath the upload control. Review it before you save.

Removing a logo

There’s no separate “delete” button. To remove a logo, upload a different one. If you want to clear it entirely, contact support.

Frequently asked questions

Where exactly does my logo appear?
On signed document cover pages, branded transactional emails (signature requests, completed-document notifications, password resets), and at the top of the public proposal view that clients see when they open a sent proposal.

Can I set brand colors?
Not at this time. Loyva uses its default theme for all client-facing surfaces; only your name and logo are customizable. If brand colors matter to you, let support know and we’ll add your vote to the roadmap.

My logo looks blurry on emails. What should I do?
Re-upload a higher-resolution version (at least 400 px on the long edge) and prefer PNG over JPEG. Very wide horizontal logos may be downscaled. A square or near-square crop usually looks best.

Will changing the name affect documents already sent?
Documents that have already been delivered to clients keep the name they were sent with. New documents, emails, and proposals use the updated name immediately.

I don’t see the Organization Settings tab.
Only Organization Admins see this tab. If you need to update branding and don’t have access, ask one of your org admins to make the change, or to grant you the admin role under Organization Settings > Team Members.